They were very professional in telling plus showing me what was wrong with my vehicle. I can honestly say that even though, I dont know much about my vehicle and its problems. They explained it to my understanding level. Their quality and value was even more my level. 5 thumbs up.


— Google Review

I absolutely love them. The price is right and the service is excellent! It's hard to find a shop you can trust - I'm very picky and have always been happy with them.


— Google Review

On a recent RV trek towards AB to see our new grandson, the engine light came on. Ford was unable to help but Narvis came to the rescue. It was a Friday afternoon and they only had 1.5 hours to do a 2 hour job. They squeezed us in and got us back on the road. The staff is professional and friendly. We can't say enough good things about them. Service truly above and beyond. Thank you and keep up the excellence.


— Facebook Review

Great service with a small town feel. If you’re ever in need of automotive or truck repairs in the Thunder Bay or Nipigon areas look them up.


— Facebook Review


Our car was towed to the other transmission shop but after a couple hours I had it towed here and am happy we did. Good people who do want they say they will do.

Like


— Google Review

Fast and reliable service


— Google Review

Amazing place. Darryl and his team brought my vehicle in and quickly put my worries to rest by providing professional information about my concern. If I could put 10 stars, they'd have that from me.


— Google Review

First time at Narvis, and I brought my Honda CRV in because of a battery that constantly drains. I was unsure of what was actually causing the drain, pretty desperate for a solution. The guys at Narvis patiently listened to my theories and also gave me their thoughts on the potential problem. They told me it should take roughly 2 hours to diagnose, but when it ended up being 3- they only charged me for 2. The guys did a good job at solving the issue, explaining to me what was done and were timely and patient through out. Would definitely recommend this provider if you are dealing with a Honda.


— Google Review

If your stuck they will help you nice inventory


— Google Review

Great service. Trust established on first repair job on my vehicle. Friendly, honest and service oriented. Recommend highly.


— Google Review

I absolutely love them. The price is right and the service is excellent! It's hard to find a shop you can trust - I'm very picky and have always been happy with them.


— Google Review

Brought my danger ranger in for a much needed brake inspection and turned out it needed a lot of work. It did take longer than anticipated but that was at no fault of the staff, my truck was simply full of surprises. They provided me with a detailed estimate beforehand and only completed the work I approved without being pushy. They contacted me regularly to keep me updated on the progress which was greatly appreciated. They ended up completing all of the necessary work at a very reasonable price. The staff were friendly and personable. Would definitely go back!


— Google Review

I am currently on a tour out to Vancouver leaving from southern Ontario. About 1/2 between SSM and Tbay my windshield washer stopped working. Where am I going to get my BMW serviced in Tbay? So I jump on Google and pull up some reviews... would you believe someone on a cross country tour needed service in Tbay and gave nothing but a GREAT review of Narvi's! So I push the call button and explain. The team sprung into action before I even arrived. I was told to get down to the shop and they will try thier best. Well, I walked into a super friendly and very fun atmosphere. This shop was clearly busy but they took me in ASAP.

While my vehicle was being worked on, the team did everything to make me feel comfortable. The fix wasnt perfect due to the part being a couple days away but the fix was very appropriate to get me on the road!!!

My observations while there were they are a great service centre and care very much for their customers!

Huge Thank you to Narvi's team! Top Notch service ALL AROUND

— Google Review

I had been going to a reputable tire shop to get my wife's vehicle tires resealed whenever a slow leak developed. They eventually refused to do them anymore and said I needed new rims. Somebody recommended to go see Brad at Narvi's and he'd fix us up or at the least get a second opinion. Turns out the tire company had never been "resealing" the beads and merely cleaning the rim and remounting the tire. Brad took all 4 rims, cleaned and sealed them. We are now Narvi's latest new customers.....


— Google Review

My Jeep broke down while at the hospital, Narvi's arranged a toe to their shop so my vehicle can be repaired. All this in under 2hrs., now they are gonna repair the Jeep. Thanks Narvi's.


— Google Review

Travelling across the country and started to have trouble with one of the belts on my car.

The awesome folks at Narvi's Auto Service took my car in that morning, and had it back on the road by earlier afternoon so I could get on my way again. Also called ahead to their other location in Nipigon to get the lugs on my wheels after 100 km.

Friendly staff, had some good advice for local areas to visit while I was waiting for my car, and they were very welcoming to my dogs as well!


— Google Review

Top notch service, a tad pricey. 170 for a safety with certificate, about 50-60 dollars more expensive than other shops in town, but again, service is top notch.


— Google Review

This place literally saved our vacation. They went out of their way to help us out and turned our luck around. Great people.


— Google Review

Went there for a Safety check, excellent services, they do not oversell or overcharge, Cheers!!!


— Google Review

Great customer service, no BS they fix what needs fixing and do not over sell. Would recommend them to anyone.


— Google Review

My experience was amazing... I was brought home and picked up by "Pete" thank you Pete... my car was ready when they said it would be... Darryl kept us informed on what was happening... could not be happier!!!


— Google Review

My big rig broke down, staff was very nice and helpful, great service, technicians were very nice and went above and beyond what was required. They got me back on the road fast.

I would recommend them anytime!

Great job!

— Google Review

Had a blowout and was stuck in town all weekend. Unfortunately, they didn't have my uncommon wheel size in stock but J.P was super helpful and recommended places to look and even called around to try and help me. Thanks again, Narvis.


— Google Review

I blew a brakeline as I was driving through town, they didn't have time to fit me in but he topped me up with brake fluid (free) and went out of his way to call ok tire down the road to see if they could get me in. Literally did everything he could to help me out and I appreciated it very much!!


— Google Review

Good job,done on time.


— Google Review

First visit was a great experience with friendly staff, good service and fair prices.


— Google Review

Very helpful when diagnosing our problem on a road trip across Canada. Staff generously stayed late to help us out! Would recommend!


— Google Review

so needed to get back to vacation cabin in Grand Marais. Narvi's folks were quick to diagnose the problem and fix it for very reasonable price and we were safely on our way with kind people to remember😁 . No trying to talk us into expensive tires we didn't need and grateful to CAA for recommending them in our mini crisis! Thanks Narvi's!! We will use you again!


— Google Review

Great experience!! Helpful and empathetic staff, reasonable prices and fast service!!


While travelling across Canada, our battery light came on as we drove into Thunder Bay. Visited Narvi's on the recommendation of another car shop. We sat in their shop for 2 days while they tried to figure out the problem (changed alternator and battery but still had issues.. Ended up being the computer). Darryl was very quick to keep update us on what was going on. We felt like part of the team by the end of it and would definitely keep going back if we lived in the area!! Definitely recommend!


— Google Review

Everyone at Narvi’s is the best! Thank you Darryl and Mike for taking care of my servicing.


— Facebook User Review

On my way from Alberta to NL I ran into issues which caused me and my vehicle to be stuck at a tim hortons in Thunder Bay. Knowing no body from there I looked up garages and Narvi’s was the first on the list .... with a quick phone call they personally come and boosted my explorer and followed me back there shop. Great atmosphere , great employees and most important of all quality work..

Would recommend to anyone locally or anyone with troubles that’s passing through.

Even gave me a mug!

Cheers staff at Narvi’s

I’ll never forget , always appreciated


— Facebook User Review

Great honest guys that you can trust. They really saved me as I was stuck and they made it work. Would recommend to anyone that wants honest good work

— Google User Review

A big “Thank You” to Darryl and Narvi’s for helping me get back on the road. While driving from Saskatchewan to Ottawa, my DEF triggered a fault and the message said my F350 truck would soon go into idle only. It was Thursday and the local Ford dealer said they couldn’t even clear the code until next week. Three shops later, I found Darryl. His shop also was swamped, but he took the time to check the code, reset the computer, print out the diagnostic report and sent me on my way… all at no cost. Highly recommended. Thanks Darryl.

— Facebook User Review

My husband Jeremy and I are new to the Thunder Bay area. We recently purchased a second hand truck in TBay from a local and it was to come safetied (from another local shop or so we thought. First The battery kept dying on it which didnt make sense since was a large heavy duty battery it was sold with---WE CALLED TWO OTHER MECHANICS through google and both said they were booking into the next week. NARVIS--AND THAT WONDERFUL FRONT DESK LENA-- got us an appointment with your shop the next day at 8 am-

On the way to the shop, our brake line also broke. THANK GOD again for perfect timing!! After Darrell asking us how we would be getting home since vehicle was to originally stay over night possibly, they quickly squeezed us in when we explained it was our only vehicle and that we lived out in Kam. The alternative was a $150 cab ride each way.-so a bill that would have been technically starting at 300 bills-------Fortunately and gratefully They were professional and yet VERY REAL at the same time. They understood our problem and were extremely compassionate-----A RARE THING TO FIND THESE DAYS IN BUSINESS. They explained everything it needed---They brought us back to show us that -the battery it contained was a battery for a little honda car not a truck and it was OBVIOUSLY NOT the battery it was sold with. It also needed a new brake line hose,-----BUT it also needed soooo much more---The mechanics brought to our attention that needed two ball joints and both control arms replaced--and that a wheel alignment was necessary as was way out as well--all damage that is impossible on only 2000 km it has been driven since purchased in late Oct. They made us feel right at home--and taken care of- They were all very friendly and very attentive. Darrell was extremely knowledgeable, the mechanic was wonderful and knew his stuff and Lena was not only doing her job but also scheduling plane tickets for truckers stuck in Tbay with their vehicle for 4 days who just wanted to go home---She served coffee with a smile, even asked us if we needed a ride to get something to eat when her lunch was coming up------OVER AND ABOVE WITH THIS PLACE!!! The staff get along wonderfully and it shows. Kathy was not in on Friday but was a wealth of information when we met on the Monday. Two days of sitting in your lounge but now YOU HAVE A CUSTOMER FOR LIFE NOW. THANKS SO MUCH for restoring our faith in humanity--YOU GUYS ROCK signed THE OFFGRID COUPLE forever grateful ----PS---Now I can go SAFELY in our vehicle to speak to the mechanic shop who did the original safety. That shop is CRS AUTO CENTER. From what I have seen so far they are no NARVIS BUT i ALWAYS GIVE THE OPPORTUNITY TO do the right thing first----Lets hope they do the right thing or a trip to the MTO it is I guess. 🙂 THANKS AGAIN NARVIS!!!! GOLD STAR!!!

— Facebook User Review

They are available 24/7 , which is so helpful as there is no other service available for hundreds of kms .

— Google User Review

Friendly staff

— Google User Review

great communication and excellent service

— Google User Review

Love these guys! They have been looking after our fleet for about a year now and unlike other places we've dealt with, they don't "fix" something so something else breaks in a few days.

— Google User Review

Dean & the guys were awesome to deal with. I 3xperienced a major breakdown going thru Nipigon. Dean arranged a quick emergency service, even tho it was a long weekend!! All the guys are super friendly, knowledgeable, and were very professional in explaining the whole process! Would definitely recommend them anytime! Stop in, take the boyz a Timmies coffee ☕ & donuts 🍩 😋 They definitely deserve it 👏 Thank you Dean & the guys 🚙 Fairyforestyorkies & Wolf Creek German Shepherds Saskatchewan

— Google User Review